Purchase Options Cancellation Policy

At n.a.k.e.d, we offer subscription options (Monthly, Quarterly, and Yearly) to ensure you never run out of your favourite cleaning pills.

Managing Your Subscription

You can pause, skip, or cancel your subscription at any time through your customer account portal on our website.

Cancellation Terms

Cancellation Notice: You may cancel your subscription at any time. To avoid being charged for your next scheduled delivery, please ensure you cancel your subscription at least 24 hours before your next billing date.

Refunds for Processed Orders: If an order has already been processed and billed before you cancelled your subscription, that order will be shipped as normal. You may return the items in accordance with our 30-day Return and Refund Policy.

Changes to Subscription: You can change your subscription tier (e.g., from Monthly to Quarterly) or update your shipping and billing details via your account portal.

If you need assistance managing or cancelling your subscription, please contact us at hello@nakedpills.com.

Terms of Service

Overview

This website is operated by Smileys Cartel Oy (trading as n.a.k.e.d). Throughout the site, the terms "we", "us" and "our" refer to Smileys Cartel Oy. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store.

Safety and Handling: Our products, specifically the cleaning pills, are highly concentrated in their dry form. You agree to read and follow all safety instructions, including the EU CLP hazard statements on the packaging and our Safety Page. The pills must be kept out of reach of children and pets and are not for consumption.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Finland.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

Contact Information

Questions about the Terms of Service should be sent to us at hello@nakedpills.com.